Introduction

Krillan ("we", "us", or "our") operates the krillan.com website. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, request a quote, place an order, or use our online storefront and payment services. By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us when you request a quote, place an order, make a payment, or contact us. This may include your name, email address, phone number, shipping and billing address, company or organization name, and payment information. When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, referring URL, pages visited, and the date and time of your visit through cookies and similar technologies.

How We Use Your Information

We use the information we collect to process and fulfill your orders, communicate with you about your orders and account, send order confirmations and shipping notifications, process payments through our secure payment provider (Stripe), respond to your inquiries and provide customer support, improve our website and services, and send occasional promotional communications about new services or special offers (you may opt out at any time). We do not sell, trade, or rent your personal information to third parties.

Payment Processing

Online payments are processed securely through Stripe, a PCI-compliant payment processor. Your credit card information is transmitted directly to Stripe using SSL encryption and is never stored on our servers. Krillan does not have access to your full credit card number. For more information about how Stripe handles your data, please review Stripe's privacy policy at stripe.com/privacy.

Online Storefronts

When you purchase through a Krillan-managed online storefront, we collect the information necessary to fulfill your order, including name, shipping address, and payment details. This information is shared with the organization that operates the storefront only to the extent necessary for order coordination and fulfillment. Each storefront may have specific terms regarding data use as determined by the sponsoring organization.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie settings through your browser preferences. Disabling cookies may limit some functionality of our website. We may use third-party analytics services (such as Google Analytics) to help us understand website usage patterns. These services may collect information about your visits to our site using cookies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption for secure data transmission, particularly during the payment process. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security of your information.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a reasonable period to support warranty claims, reorders, and business record-keeping. You may request deletion of your personal data by contacting us at the email address below.

Your Rights

You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data (subject to legal retention requirements), opt out of promotional communications at any time, and request information about what data we have collected. To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Krillan
304 1st Ave NE Suite 100
Sartell, MN 56377
Phone: (320) 281-9759
Email: info@krillan.com

Last updated: April 2026.